Salesforce Online Certification Training

Salesforce is the industry pioneer in customer relationship management (CRM), which in the digital era helps businesses get closer to their clients.

37 Enrolled

4 month

Course Overview

As a Salesforce confirmed proficient, you will have an edge in the extreme IT work market as you will be seen as an educated authority. The Skyper helps with the Salesforce confirmation process when you complete the Salesforce preparing. Understudies who complete this preparing project will actually want to make sense of the Data model, ace Sales Cloud and Service Cloud modules, apply the Security model, separate Salesforce1 from SalesforceA and recognize Chatter and Social elements, and characterize business process robotization choices.

Key Features

  • Course Duration : 4 month

  • Real-Time Projects : 2

  • Project Based Learning

  • EMI Option Available

  • Certification & Job Assistance

  • 24 x 7 Lifetime Support

Module 1: Introduction to CRM

  1. Overview of CRM
  2. What is Cloud Computing?
  3. History of Computing
  4. Service and Deployment Models in the Cloud
  5. Market situation
  6. Benefits of the SFDC Cloud Platform
  7. Various Products and Editions
  8. Cloud Vendors in Salesforce
  9. Building Blocks in Cloud – SaaS, PaaS, IaaS
  10. Database Concepts and Structure
  11. Excel based Database/Relational Salesforce Database

Module 2: Salesforce and Business Objects

    • Introduction to Salesforce(SFDC)
    • SFDC Modules
    • SFDC Business Objects and their functionality
    • Understanding
    • An Insight into Standard Objects
    • Standard Object Flow (SaaS)
    • Understanding Custom Objects
    • Introduction to Tabs, Standard and Custom Fields
    • Introduction to Detail Page and Related Lists
    • Salesforce Data Model
    • Create Custom Objects
    • Customize standard objects
    • Salesforce Relationships
    • Types of Relationship
    • Create Master Detail Relationship between two objects
    • One-to-Many and Many-to-Many
    • Create a many-to-many relationship between objects
    • Create lookup filters to restrict number of records in a relationship
    • View the objects created in Schema Builder
    • Delete few custom Fields
    • What are Primary-Keys?
    • What are Foreign-Keys
    • Understanding Roll-up Summary Field

Module 3: Security Features in Salesforce

    • Salesforce Data Fields
    • Salesforce Security Features
    • Object Level Securities and Object-Wise permissions
    • Comparing Edit Vs. Modify All and Read Vs. View All
    • Record Level Securities
    • Organization Wide Default
    • Profiles, Roles, and Permission Sets
    • Record sharing and Roll-Hierarchy
    • Sharing Rules and Applications
    • Manual Sharing
    • Field Level Securities and Properties
    • Properties – Unique property and Required property

Module 4: SFDC Configurations

      • Overview of Record Type
      • Record Type and varied Page-Layouts
      • Cloud – Marketing, Sales, and Service Cloud
      • Quote Management – Reports and Dashboards
      • Business Logics and Various Rule
      • Understanding various Rules for Automation
      • Workflow Features and Options
      • Assignment Rules
      • Approval process
      • Approval Process – Single-step Approval and Multi-steps Approval
      • Auto Response and Approval Processes
      • Limitations and Considerations for using Workflow and Approvals
      • Introducing Process Builder
      • Process Builder features
      • Escalation Rules
      • Validation Rule Chatter
      • Apex – Classes and Deployment Tools
      • Visual Force
      • Creation of VisualForce Pages
      • Standard Controller and Custom Controller
      • How to create a List-View
      • How to Create a Detail-Page
      • Copying page as PDF
      • Displaying Data in Table Format

Module 5: Lightning Components

    • Lightning Components
    • What is the Lightning Component Framework
    • Why Use the Lightning Component Framework?
    • Installing Lightning Components
    • Lightning Component Techniques
    • Visualforce vs Lightning Components 

Module 6: Salesforce, SOQL and SOSL

  • Defining SOQL & SOSL
  • Understanding Queries traversing from Parent to Child Object
  • Understanding Queries traversing from Child to Parent Object
  • What is Semi-Join
  • Understanding Anti-Join
  • Field Semi-Join and Anti-join
  • Reference Semi-Join and Anti-Join

Module 7: Apex and Loops

  • What is Apex?
  • Understanding Collection Types
  • What are Loops?
  • DML Statements
  • Traditional for Loop
  • Advance for Loop
  • Loops with SOQLs
  • How to Implement Apex
  • Various Trigger Context Variables
  • Understanding Apex and Deployment Tools
  • An Insight into Apex Classes
  • Invoking a class via Triggers
  • Usage for a Visual Force Page as a Controller
  • Comparing Controller and Extension
  • Test Class and Methods to Cover Apex
  • Deployment Tools
  • IDE: Eclipse Plugin
  • Migration Tool: Ant Based
  • Capabilities
  • Sandboxes and their Functionality
  • Enabling Web-to-Lead/Web-to-Case for the Org
  • What is and creating site with it 

Module 8: Understanding Data Handling

  • What is Data Handling
  • Exporting data and Regular Backup
  • Understanding Importance of record IDs
  • Defining Import-Wizard
  • De-Duplication as Default Behaviour
  • Usage of External ID
  • What is Apex Data-Loader
  • Usage of Apex Data-Loader
  • Install Apex Data loader
  • Functions of Actions: Import, Update, Upsert Operations
  • Delete and Hard Delete records
  • Transfer record ownership
  • Comparing Import-Wizard and Data-Loader

Module 9: Types of Reports and Dashboards

  • What is a Report
  • Standard Report VS Custom Report
  • Various Types of Reports
  • Defining Summary Report
  • Defining Tabular Report
  • Defining Matrix Report
  • Defining Join Report
  • Defining SFDC Report
  • Execute a Report with and without Modifications
  • Create a Simple Tabular Report
  • User filters in reports
  • What is a Custom Summary Formula Field
  • Understanding Bucket Field
  • What is a Bucket Field
  • High-Lighting
  • How to Schedule Report for Future Run
  • Introduction to Dashboard
  • Components of Dashboard
  • Usage of the Components of Dashboard
  • How to Select a Component to meet the Requirements
  • Settings of Dashboards
  • Formatting of the Components
  • Running User Concept

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Frequently ask question

Salesforce Online Training at The Skyper requests no particular pre-imperatives. Be that as it may, any related knowledge or information in the field of a head or an engineer or a utilitarian specialist will be helpful.

The Skyper Salesforce Online Certification preparing is the best fitting for all specialists who are energetic about CRM and distributed computing. Be that as it may, ordinary pictures, however not restricted to, who go for salesforce preparing are:

Siebel and other CRM items experts
Practical advisors who will begin their vocation in Salesforce
Experienced experts who are wanted to have a thrilling vocation in the main Cloud Computing stage
Sidelong designers who have worked in Java, centralized computer, and C# and are searching for a lift to their profession from a heritage stage
Freshers who are hoping to get a kick off to their vocations in Cloud registering

In the wake of completing this program, students will actually want to:

Comprehend the Data model
Ace Sales Cloud and Service Cloud modules
Comprehend the Security model
Depict Salesforce1, SalesforceA, Chatter and Social elements
Separate the structure blocks of Salesforce
Characterize Business process computerization choices
Make sense of Reports and Dashboard

Make sense of various kinds of incorporation choices like SOAP, REST APIs

The Skyper is here in sharpening and forming you into the best precious stone with all the information connected with Salesforce with modernized, fit, and high-esteem certifiable undertakings as a feature of the preparation educational program. Along these lines, you can execute the preparation that you have taken in genuine industry arrangement.

You will deal with ongoing ventures, cases, and situations in high innovation, eCommerce, showcasing, banking, protection, and that’s just the beginning. Subsequent to finishing the activities effectively, your abilities will be ground by your exhibition, which will be referenced in your testament in grades.

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4 month 





Maximum Students




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Full time Access

8 weeks